Vision & Mission

We aim to continue our quality of service to all our customers.

This is achieved by:

  • A commitment ensuring that First Factory Shops form a major contact for the supply of quality textile and allied products to the Small Business Market and the daily retail customers.
  • By means of well trained staff equipped with
    • An extensive knowledge of the group's products
    • Staff who are professional, customer driven and resourceful in meeting customer needs,in an organization that promotes the employment of individuals with character and integrity who thrives for change whilst performing above norms.

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